Shipping policy
Shipping Policy
Thank you for shopping with us. We are committed to delivering your order across the United Arab Emirates as quickly and securely as possible.
Delivery Areas
We currently deliver across all Emirates in the UAE, including Dubai, Abu Dhabi, Sharjah, Ajman, Ras Al Khaimah, Fujairah, and Umm Al Quwain.
Processing Time
Orders are usually processed within 1–2 business days after order confirmation. Orders placed on weekends or public holidays will be processed on the next business day.
Estimated Delivery Time
Estimated delivery time within the UAE is typically 2–5 business days depending on your location.
Please note that delivery times may vary during public holidays, promotional periods, or due to courier delays.
Shipping Charges
Shipping charges, if applicable, will be displayed at checkout before you complete your purchase.
We may offer free shipping on selected products, promotions, or minimum order values.
Cash on Delivery
Cash on Delivery (COD) may be available for eligible orders within the UAE. Availability may depend on your location and order value.
Please make sure the correct delivery address and contact number are provided to avoid delays.
Order Tracking
Once your order has been shipped, you may receive an order confirmation or shipping update by email, SMS, or WhatsApp, depending on the contact details provided.
Delivery Attempts
If the courier is unable to deliver your order after multiple attempts due to incorrect address details, unavailability, or non-response, the order may be returned or cancelled.
Delays
While we aim to deliver within the estimated timeframe, delays may occasionally occur due to weather conditions, public holidays, courier operational issues, or high order volumes.
Contact Us
If you have any questions about shipping or delivery, please contact our customer support team.